1. Plans and allowances
Nibvine is currently offered without a subscription fee. Each account carries a model usage allowance, metered in tokens, that covers the AI features. Your remaining balance and your usage history are visible in your profile.
- Running out of allowance disables AI features. Everything else — notes, tasks, the API, the MCP server — keeps working.
- Adding your own model provider key removes the allowance limit for the operations that use it, because the provider bills you directly.
- Free access may be rate-limited, and we may introduce paid plans. Any change to what an existing account gets will be announced first.
2. Charges
Where a paid plan or a token top-up applies, prices are shown before you confirm, are exclusive of tax unless stated, and are charged to the payment method you provide. Subscriptions renew automatically for the same period until cancelled.
3. Refunds
- Consumers in a jurisdiction with a statutory cooling-off period keep that right in full.
- If the Service is materially broken for a sustained period and we cannot fix it, we refund the affected period.
- Unused subscription time is refunded pro rata if we terminate your account for convenience.
- Model usage already consumed is not refundable, because the cost has already been incurred with the provider.
- Duplicate or clearly erroneous charges are refunded in full.
Refund requests go to support@nibvine.com with the account email and the charge date. We answer within 10 working days.
4. Cancellation
Cancel at any time from your profile. Access continues to the end of the period you have paid for, and nothing renews afterwards. Export your projects before you close the account — deletion is not reversible.
5. Your own provider keys
Usage on a key you supply is billed by that provider under your agreement with them. We show the token counts we observe so you can reconcile, but we neither charge nor refund that spend.
Questions about this document? Write to legal@nibvine.com.